Data Deletion Instructions

What we store

avs-invoice stores three kinds of data on your behalf:

• Account data: your name, email, and authentication identifiers used to sign you in.
• Organization data: customers, vendors, invoices, quotes, purchase orders, payments, inventory, and any documents you have uploaded.
• Integration logs: records of WhatsApp messages and emails we sent on your behalf, including delivery receipts from Meta and any inbound messages your customers replied with.

Option 1 — Delete the whole organization (self-serve)

The organization owner can permanently delete an organization and every record we hold for it. Before anything is deleted, we generate a complete archive and email it to the owner so they keep a copy.

1. Sign in at /login with the owner account.
2. Open Settings › General › Danger zone.
3. Click Delete organization. We email a 6-digit code to the owner’s registered address.
4. Enter the code within 10 minutes. We then generate a.tar.gz archive containing every record for the organization (invoices, payments, attachments, message logs) and email it to the owner.
5. Once the backup email is delivered, the organization and all its data are deleted from our database. This is irreversible.

Option 2 — Delete a single record (self-serve)

For specific customers, vendors, invoices, or any other record, sign in to the app, open the record, and use the Delete action. WhatsApp message logs and email send logs are purged automatically when you delete the related record.

Option 3 — Email request

If you cannot sign in or you want your personal account (across all organizations you are a member of) removed, email us:

contact@avscorp.in

Include the email address you sign in with. We respond within seven working days and confirm in writing once the deletion is complete.

WhatsApp / Meta-platform data

Messages we send via WhatsApp are routed through Meta. Meta retains its own copies under its own retention policy — this page covers only what we hold on our servers. Deleting your organization removes our copy of every message log; if you also want Meta to delete its copy, contact Meta support directly through your WhatsApp Business Account.